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FAQ

Q1. Can I customize my tote bag with initials or names?

Yes! Select tote styles can be customized with initials or names for that personal touch. Just drop a message to our customer care team on whatsapp or email and they’ll share the options and pricing with you.

Q2. What materials are akiiko tote bags made from?

 Our bags are thoughtfully crafted using natural, plant-based fibres, primarily 100% cotton, grown, spun, and woven in South India. You’ll also find blends like Juco (jute + cotton), hemp, and bamboo across our range.

Q3. What are the bag dimensions / will my laptop fit?

 Each bag has its dimensions mentioned in the product description. If you’re looking for laptop-friendly options, our Crinkle Stripe Tote fits laptops up to 15 inches, while the Grain Curve Tote (large) fits up to 16 inches. Still unsure? Our team will be happy to help you pick the right one.

Q4. How do I clean and care for my tote bag?

Care instructions vary with the material, but we generally recommend dry cleaning to preserve the shape and quality. Hand washing is possible too, just check the product description for specific guidelines before you get started.

Q5. Are the bags waterproof?

Since most of our bags are made from natural cottons, they aren’t fully waterproof. If you’d like something more rain-friendly, we suggest our darker shades or the Grain Curve Tote (crafted from heavy-duty canvas) for easier upkeep in monsoon weather.

Q6. How much weight can the tote bags hold?

On average, our totes can comfortably hold 4–6 kgs. Sturdier fabrics like canvas can carry more, but softer styles, like our muslin (Fyra) range deserve a little extra care and lighter loads.

Q7. Are the colours exactly as shown in photos?

We keep editing minimal so you see the truest shades of our products. Still, colours may look slightly different (about 5–10%) depending on lighting or your screen. Our fabrics are dyed using gentle, better-for-you methods, so colours may have a natural variation, but that’s part of their charm, and it never affects quality.

Q8. Do the tote bags have zippers, pockets, or compartments?

This depends on the style. Product descriptions and photos give you a clear view, and our team is always happy to guide you if you’re unsure. Looking for zippers? Try our Fyra Grid Tote, Crinkle Stripe Tote or Grain Curve Tote.

Q9. Which bag is the most appropriate for work/college use?

If you’re looking for an everyday companion for work or college, we recommend the Crinkle Stripe Tote and Grain Curve Tote.  Both have laptop compartments and extra room for essentials, and if you’re stuck choosing, our team will happily help you pick one (we love giving tote advice!).

Q10. Will the tote bag fit under an airplane seat?

 All tote dimensions are listed on the product page, and they usually slide comfortably under airplane seats on most domestic and international flights. To be extra sure, we recommend checking the bag’s size against your airline’s baggage allowance.

Q11. Are tote bags available in bulk for events or corporate gifting?

Yes, absolutely! Our totes (and other akiiko products) can be ordered in bulk, with or without customization, for events and corporate gifting. For details, please reach out to us at marketing@precisofashion.com or call us at +91 9858590505.

Q12. Can I exchange or return a tote bag if I change my mind?

Yes, exchanges and returns are possible. You can swap for another colour or opt for store credit to use later. A small handling fee of ₹100–₹200 may apply to cover courier charges. Please check our return and refund policy for full details.

Q13. What happens if my tote bag arrives damaged or defective?

While every bag is carefully checked, rare transit damage or minor errors can happen. If this occurs, please get in touch with us right away, we’ll arrange a replacement or refund at no extra cost. You can reach out to our customer care team on whatsapp or email.